After the initial contact, knowing that Jasper is from the Netherlands, we switched to speaking in Dutch (which Tim is proficient in) to facilitate him communication with our company. After receiving his design files and all instructions and preferences, we were able to prepare a comprehensive quote for him and commence planning the work.

Thanks to our versatile network of local entrepreneurs, we easily selected a family-owned company comprised of dedicated and experienced engineers. We have both long-standing business and personal relationships with them, so we knew they were a perfect match for this project.

Given that our partner has their facility near our headquarters, we knew we would be able to devise solutions quickly while also maintaining quality control throughout the process. Our ability to adapt to Jasper’s specific needs set us apart enough for him to choose to collaborate with our company.

With an accepted quote and a complete project roadmap, we could begin executing the project objectives. To deliver exceptional quality to the client, we planned the machining process with our subcontractor, provided them the necessary raw materials, and conducted thorough quality assessments – both during and after the production of the parts.

Throughout the entire process, we maintained constant communication with Jasper, keeping him informed about the various production stages. When we were confident that the product met Jasper’s expectations, we proceeded with shipping the order. Considering the client’s time sensitivity, we expedited the delivery to the Netherlands through a priority courier service. Overall, it took 2 weeks from the initial contact with us for Jasper to receive the entire order.